77bt Privacy Policy
Your personal information is completely safe with us. Learn in detail how 77bt collects, uses, and protects your data.
77bt ("we", "us", or "platform") is a trusted online gaming platform in Bangladesh. This privacy policy ("policy") explains how we collect, store, use, and protect the personal information of our users ("you", "user"). By using this website, you are considered to have accepted the terms of this policy.
We believe that every user's privacy is a fundamental right. That is why 77bt always treats the protection of user information as its highest priority. All of our systems are secured with SSL encryption, and we do not sell information to any third party without authorization.
1. What Information We Collect
To register an account and provide services on 77bt, we may collect the following types of personal information:
1.1 Identity and Contact Information
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID (NID) or passport information (for identity verification)
1.2 Financial Information
- bKash, Nagad, or Rocket mobile banking account numbers
- Transaction history (deposits and withdrawals)
- Preferred payment method
1.3 Technical Information
- IP address and device identifiers
- Browser type and operating system
- Site access time, session duration, and pages visited
- Information collected through cookies and similar tracking technologies
1.4 Gaming Activity Information
- Game play history and preferences
- Bet amounts and win/loss records
- Bonus and promotion usage history
2. Purpose of Data Collection
77bt uses your information only for legitimate and necessary purposes. We process your information for the following reasons:
- To create accounts, verify identity, and ensure login security
- To process deposits and withdrawals
- To provide bonuses, cashback, and VIP benefits
- To ensure 24/7 customer support in Bengali
- To prevent fraud, money laundering, and unauthorized access
- To implement responsible gaming policies and detect harmful behavior
- To analyze user experience in order to improve service quality
- To comply with applicable laws and regulations
- To communicate relevant offers and promotions (subject to user consent)
3. Information Sharing and Disclosure
77bt never sells your personal information to third parties. However, certain information may be shared in the following limited circumstances:
3.1 Service Provider Partners
Payment processors, technology infrastructure providers, and gaming software suppliers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) may receive limited information to carry out necessary operations. These partners operate under strict confidentiality agreements.
3.2 Legal Obligations
If disclosure of information is required under a court order, a request from a regulatory authority, or applicable law, we are obligated to do so.
3.3 Fraud and Security
To protect our platform or other users, necessary information may be exchanged with fraud detection and prevention organizations.
4. Data Security Measures
To ensure the protection of your information, 77bt follows the most advanced technical and administrative measures:
- SSL/TLS Encryption: All data transfers between the website and the user's device are secured with 256-bit SSL encryption.
- Data Storage Security: Information stored on servers is kept in an encrypted and firewall-protected environment.
- Access Control: Only authorized personnel are granted access to user information, and only as needed.
- Regular Audits: Our systems undergo regular security reviews and penetration testing.
- Two-Factor Authentication: Two-factor authentication is available for account security.
While we take every precaution, no online system is completely risk-free. If you notice any suspicious activity, please contact us immediately at [email protected].
5. Cookie Policy
77bt uses cookies and similar technologies on our website. Cookies are small text files stored in your browser.
5.1 Use of Cookies
- Essential Cookies: These cookies are necessary to maintain login sessions and ensure security. They cannot be disabled.
- Functional Cookies: Used to remember your language preferences, game settings, and layout preferences.
- Analytics Cookies: Help us understand site usage patterns and improve our services.
You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of the site.
6. Data Retention Period
We retain your information for as long as necessary or as required by law:
- Active account information: For the entire duration that the account remains active.
- Transaction records: A minimum of five to seven years in accordance with financial regulations.
- Identity verification documents: For the period specified under applicable law, even after account closure.
- Upon account closure: Most personal information is securely deleted in compliance with applicable regulations.
7. User Rights
As a user of 77bt, you have the following rights:
7.1 Right to Access Information
You may contact us at [email protected] at any time to request a copy of your personal information held by us.
7.2 Right to Correct Information
If any of your information appears incomplete or incorrect, you may request a correction. We will make the correction as promptly as possible.
7.3 Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, we are required to retain some information where we have a legal obligation to do so.
7.4 Right to Object to Processing
You may object at any time to marketing communications or certain types of data processing.
7.5 Right to Withdraw Consent
Where we process your information based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before the withdrawal.
8. Protection of Minors
77bt strictly considers its services not applicable to anyone under the age of 21. We do not knowingly collect any information from minors. An age verification process is followed at the time of account registration.
If we become aware that information from a minor has been collected unintentionally, we will immediately close that account and delete the associated information.
9. Third-Party Links
77bt's website does not contain any links to third-party websites. Our payment gateway partners (bKash, Nagad, Rocket) and gaming software providers may have their own privacy policies, for which they are separately responsible.
10. Policy Changes
We may modify or update this privacy policy from time to time. If significant changes are made, we will notify you in the following ways:
- By updating the date on this page
- By sending a notification to your registered email address (for important changes)
- By displaying a notice on the site
Continued use of the platform after changes are made will be considered acceptance of the revised policy. If you do not agree to the changes, please contact us.
11. Responsible Gaming and Privacy
To ensure responsible gaming, 77bt monitors user gaming patterns. This information is used solely for protective purposes — such as identifying problematic gaming behavior and providing the user with necessary support. For more details, please see our Responsible Gaming page.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us: